: Locate a reputable source for the .afw firmware file (the latest known version for Gen 4 is typically 39964.43 for the headset and 40372.43 for the base).
: In the Astro Command Center, click the Settings (gear icon) in the top-right corner.
The easiest way to keep your headset current is through the .
: Plug the base station into your PC and firmly dock the headset. Ensure the gold contacts are aligned and the charging lights appear.
: Obtain the free software from the Microsoft Store (Windows) or the Astro Gaming website (Mac).
If the automatic update fails or gets stuck—a common issue reported by users at the 75% mark—you can manually select a firmware file.
: Select "Update firmware manually" and browse to the .afw file you downloaded.
: The switch on the back of the base station must be set to PC mode , not console mode. Method 1: Automatic Update (Recommended)