Try a Hard Reset of your headset before placing it back on the dock to update.
The most reliable way to get this update is through the Astro Command Center (ACC) .
The software should automatically detect your device and prompt you with an "Update Now" message if you are on an older version. astro firmware 36797 download
Ensure the firmware version displayed in ACC is exactly 36797 (for Gen 4) and that you have flipped the switch back to Xbox mode before plugging it into your console.
Download the from the Microsoft Store (highly recommended for Windows 10/11) or the Logitech G website. Try a Hard Reset of your headset before
Click the Gear icon (settings) in the top-right corner.
Ensure your device is in . (Toggle the switch to 'PC' or hold the power button until the light turns white). Ensure the firmware version displayed in ACC is
It allows the MixAmp Pro TR to receive both game and voice audio through a single USB cable, eliminating the need for an optical cable on newer consoles like the Xbox Series X|S.
This version is primarily for the MixAmp Pro TR Gen 4 . (Note: Gen 3 devices typically use version 36789 for similar functionality). How to Download and Install Firmware 36797
Firmware 36797 is a specific software update designed to enable for Xbox consoles.