: Implementing CallObserver or TerminalObserver to listen for events like CallActive or ConnectionAlerting .
: Represents the physical hardware (e.g., a desk phone). Essential Programming Tasks avaya jtapi programmer 39-s guide
: Avaya JTAPI essentially acts as a Java wrapper for the TSAPI Service . Application requests on JTAPI objects are converted into Computer Supported Telecommunications Applications (CSTA) messages, which the TSAPI service then translates for the Communication Manager (CM). avaya jtapi programmer 39-s guide
: Represents the relationship between a Call and an Address. Address : Usually represents a phone number or extension. avaya jtapi programmer 39-s guide