Call Acer Service To Unlock Hdd Exclusive | SECURE × Collection |

: Power on the laptop and immediately tap F2 (or Del for desktops).

If the password options in the BIOS are grayed out or the word "Frozen" appears, your system has locked the security settings for that session. How to Reset HDD Password on Acer Laptop call acer service to unlock hdd exclusive

: Acer will require proof that you are the rightful owner before providing any unlock codes. : Power on the laptop and immediately tap

If you are facing a "Hard Drive Locked" or "HDD Password" prompt on your Acer device and do not know the credentials, you should to request a master unlock key. Because HDD passwords are stored directly in the drive's firmware rather than the BIOS, standard methods like removing the CMOS battery will not work. When to Call Acer Service If you are facing a "Hard Drive Locked"

: Press F10 and then Enter to save changes and restart. Troubleshooting "Frozen" HDD Passwords

If you have the password but want to remove the "exclusive" lock permanently, follow these steps in the BIOS setup utility :

: Use the arrow keys to find the Security tab.