: You may have only added the "Base" package without the required "CUST" and "Preload" files.
: The firmware version you are trying to install does not match your phone's region (e.g., trying to install a C431 European firmware on a C636 Asian device).
This error is a safeguard within HiSuite and the HiSuite Proxy tool to prevent flashing incompatible software that could brick your device. Key reasons include:
Most users only add the Base URL. To fix the mismatch, you must provide all three required URLs:
: You may have only added the "Base" package without the required "CUST" and "Preload" files.
: The firmware version you are trying to install does not match your phone's region (e.g., trying to install a C431 European firmware on a C636 Asian device).
This error is a safeguard within HiSuite and the HiSuite Proxy tool to prevent flashing incompatible software that could brick your device. Key reasons include:
Most users only add the Base URL. To fix the mismatch, you must provide all three required URLs:
