Think Like a UX Researcher: How to observe users, influence design, and shape business strategy
In this newly revised Second Edition, you'll find six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher.
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Jailbreak Gemini Exclusive -
: Ongoing training where human reviewers reward the model for staying within safety boundaries, making it increasingly resistant to "gaslighting" or manipulative prompts. Why Jailbreak?
: Forcing the model to take a definitive stance on topics where it is usually neutral. jailbreak gemini
For many, jailbreaking is about of machine intelligence or achieving a more "human" and less "corporate" tone in creative writing. Some users feel that standard safety filters can be overly restrictive, occasionally blocking harmless creative requests. However, developers emphasize that these filters are critical for preventing the generation of harmful, biased, or dangerous information. AI Writer | Gemini API Developer Competition : Ongoing training where human reviewers reward the
: Advanced frameworks designed to detect jailbreaks by analyzing inputs across multiple passes to catch "long-context hiding" or "split payloads" that single-pass filters might miss. For many, jailbreaking is about of machine intelligence
: Users often command Gemini to act as a specific persona (e.g., "an unfiltered AI" or "a character who doesn't follow rules") to distance the model from its standard safety protocols.
: This involves wrapping a prohibited request in a benign context, such as a "hypothetical creative writing exercise" or a "security research simulation".
In the context of AI, a jailbreak is a linguistic technique. It involves crafting a prompt that tricks the LLM into ignoring its programmed restrictions. For Gemini, this often means attempting to bypass blocks on:
What's new in the 2nd Edition?
Since publication of the first edition, the main change, largely brought about by COVID and lockdowns, was a shift towards using remote UX research methods. So in this edition, we have added six new essays on the topic. Two essays describe the “how” of planning and conducting remote methods, both moderated and unmoderated. We also include new essays on test participants, on survey questions, and we reveal how your choice of UX research methods may reflect your own epistemological biases. We also flag the pitfalls of remote methods and include a cautionary essay on why they should never be the only UX research method you use.
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