These plugins are developed by independent contributors to add specific features like automation, UI improvements, and third-party integrations. Plugin Name Description Autocloser
: Adds an extra layer of security for staff logins. Popular Community & Third-Party Plugins
: Integrates with OpenAI to help agents draft accurate ticket replies. osticket plugins list
Embeds images and files directly in the ticket thread for quick viewing. Subticket Manager
: Essential for modern email authentication with providers like Microsoft (Office 365) and Google (Gmail). These plugins are developed by independent contributors to
Developed and maintained by the osTicket team, these plugins are considered stable and essential for modern help desk requirements like secure email and external authentication.
Newer plugins increasingly focus on integrating AI to assist support agents in daily tasks. Embeds images and files directly in the ticket
: Tracks activities performed by agents and users for accountability and security.