: Support agents use emulators to guide customers through setup steps—like changing a Wi-Fi password or setting up port forwarding—by looking at the exact same screens as the user.
: You can test complex ISP settings or VoIP configurations in a virtual environment to ensure they work before applying them to a live home internet connection.
: Many modern Technicolor gateways run "Technicolor Homeware," a customized version of OpenWrt. Emulators help users learn this specific layout. Types of "Emulators" and Simulators