: Provides ready-to-use "recipes" for Zammad, connecting it to tools like Microsoft Dynamics 365 , HubSpot , and Slack .
: A native addon for creating internal or external documentation.
If a native integration doesn't exist, you can use automation platforms that act as a "bridge" between Zammad and thousands of other apps. zammad addons
: The i-doit integration allows you to link physical and digital assets directly to support tickets, perfect for IT service desks. Productivity Tools :
While Zammad does not yet have a centralized "app store" or marketplace like some competitors, it offers a robust ecosystem of built-in integrations and a framework for custom-built packages. 1. Built-in "Addons": Core Integrations : Provides ready-to-use "recipes" for Zammad, connecting it
: Expand how customers reach you with addons for Telegram , Facebook , WhatsApp Business , and SMS (via Twilio).
: Offers a dedicated Zammad node to connect with over 1,000 services for complex, self-hosted automation. : The i-doit integration allows you to link
For advanced users, Zammad supports (using the .szpm format). These are custom developments that can change the interface or add entirely new backend logic. One Tab Only Addon - Development - Zammad - Community